Refund policy

Returns and Exchanges

Unused items may be returned within 30 days of delivery for a refund or exchange.

Personalized or engraved perches cannot be returned unless they arrive damaged, defective, or incorrect.

All returned items must be unused and in their original condition and packaging, including all perch rods and mounting hardware.

Return shipping costs are the buyer's responsibility unless the item arrived damaged, defective, or incorrect.

To request a return or exchange, contact support@percheo.com and include your order number.